Blog posts by Maestro
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The Career Path of a Triple Threat: Trainer, Coach, & HR Specialist (Interview)
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Jan 18In this interview, part-time business owner Marc Lavoie divulges his career path and gives our readers some great resources.
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Use These Quick Tips to Eliminate Anxiety or Fear In Front of the Classroom (Interview)
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Jan 11Diane McKeever has been a software trainer for almost 25 years and has taught over 100,000 students in the United States and Europe. Every day she earns her title of “Certified Patient Person” by teaching some of the most complex material in a fun, easy to understand way.
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Business Trainer & Consultant Karen Hyder Reviews Virtual Classrooms (Interview)
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Jan 04Karen Hyder has been teaching about technology using technology since 1991 when she began offering applications-software courses for Logical Operations/Ziff-Davis Education in the middle of the Windows and Microsoft Office explosion.
She founded Kaleidoscope Training and Consulting, which offers courses for technical trainers and subject-matter experts to improve delivery and presentation skills, learn online training strategies, and prepare for MCT and CTT+ designation.
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A Few Training Tactics and Resources from a Senior Instructional Designer (Interview)
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Dec 28Kelly Prince is the current Senior Instructional Designer at Management Concepts with over 15 years of experience in the field of training and development. In this interview, Kelly gives advice and tidbits to enhance your personal training techniques.
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Learning and Performance Specialist Unleashes 4 Juicy Tips on Keeping Attention (Interview)
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Dec 20Dr. Paula Cruise specializes in measuring learning and performance outcomes and developing bespoke learning/performance approaches. In her two-pronged approach, she examines the effectiveness of existing systems to develop new approaches and then examine their effectiveness.
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Using Collaboration to Retain Knowledge and Influence Younger Generations (Interview)
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Dec 14VJ Esguerra helps create and maintain online training at L-3 Communications Link Simulation & Training. As a Lead Instructional System Designer, VJ monitors and seeks to continuously improve the instructional efficacy and integrity of courseware designed for government use.
What follows is an interview between VJ and Maestro eLearning, as a part of a new series called Trainer Talks. This series explores the difficulties of being a trainer and how to overcome them, along with tips and advice to make your training more effective and even more engaging.
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Business Owner Terrence Seamon Uncovers What It Takes to Turn An Organization Around (Interview)
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Dec 07Terrence Seamon is the owner of Facilitation Solutions. As a facilitator, he uses his many years of experience to design learning for a broad range of clients. Terrence also works as a solutions provider where he designs one-of-a-kind, customized training for each client engagement.
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Teaching and Learning: An International Experience in North East India (Interview)
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Nov 29Tim Allchin currently consults in instructional design, advanced facilitation and Occupational Health & Safety (OHS) consultancy with a focus on Early Childhood Services. In addition, he writes a variety of other training materials for different clients.
Relatively recently, Tim returned from living in North East India for 2 years assisting a local aid and development organization think through their training methodologies and develop specific training using their cultural landscape.
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Encouraging Younger Generations to Participate (Interview)
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Nov 23Ted Snyder is a senior training manager, public speaker, and entomologist. He current works as the training and technical services manager at Batzner Pest Management, Inc.
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Training Consultant Gives Answers to Dealing with Difficult Students (Interview)
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Nov 16Jane Britt is an experienced Training Consultant. She started her career as an Events Manager, but after a number of years she went looking for a career change and decided to enter the training world. She first received a certificate in Training and Assessing and then decided to get a Diploma of Management.
She is currently in the final weeks of a two-year post graduate degree, a Master’s of Training and Development. While studying, she has been working in a variety of RTOs in an effort to widen her experiences. She has now experienced classroom training, workplace one-on-one coaching, and online education. In this interview, she offers tips and advice on dealing with less than enthusiastic students. You may contact her on LinkedIn.
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Technical Writer and Designer Discloses Secrets to Designing User Guides and Websites (Interview)
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Nov 09Ash Hibbert is a contract technical writer and training designer at Victoria University with over five years of experience in his field and eight years of tertiary qualifications. Over his career he has worked for two high-profile University student management systems projects, delivering online and print training material. He has also worked for a number of cutting-edge IT companies, writing and designing online training and marketing material.
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Training Suggestions from a Non-Profit HR Director (Interview)
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Nov 02Joyce Baker is the Human Resources Director for Friendship Community Care Inc. Friendship Community Care is a private, non-profit organization serving individuals with developmental disabilities in ten counties of the Arkansas River Valley region and waiver services in the entire state. Developmental disabilities include mental retardation, epilepsy, cerebral palsy and similar disorders.
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Advice on Buy-In, Training, & Creating Cultural Change (Interview)
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Oct 26Matthew Hamparian is the current Learning Lead for the Business Transformation Office at Nationwide Insurance. A former college coach and teacher, he appreciates how effective readiness and self-efficacy impact engagement and performance.
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Two Recommendations to Overcome Two Important Training Challenges (Interview)
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Oct 19Jean Church is a Technical Editor and Writer for Northrop Grumman. His major strengths are in Configuration Management; creating training videos and presentations; writing Help Files; designing e-learning material; writing administrator, user, reference, and service manuals; and working with government documentation.
He can be contacted at Jean.church2@gmail.com
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Consultant Susan Burroughs on the Changing Structure of Organizational Learning (Interview)
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Oct 12Susan Burroughs is currently contracting, consulting and freelancing in eLearning, informal learning, web design and mobile app design.
Her experience spans over 10 years in program leadership and implementation successes in classroom, on-the-job, virtual, and event environments. Comprehensive design, delivery and support for national and international programs.
You can contact her on Twitter @susan_ld4e or on her website.
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Technical Leader at Cisco Systems Presents the Importance of Delivering Value (Interview)
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Oct 05Charlie Justus works as a Technical Leader at Cisco Systems in the Learning Development Solutions Group where he has been developing and delivering training for Cisco software engineers for the last fifteen years. He can be most easily reached at cjustus@cisco.com.
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Technology Manager Discusses Technological Trends That Will Impact the Future (Interview)
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Sep 28Frank Nguyen managed the development and deployment of learning strategies and technologies for various Fortune companies including American Express, Intel and MicroAge. He was formerly an assistant professor in educational technology at San Diego State University.
Frank has been involved in various service and research committees for the Adobe eLearning Advisory Board, ASTD, Brandon Hall Research, British Journal of Educational Technology, eLearning Guild, and ISPI. He has also contributed to various articles, books and chapters on eLearning, instructional design and performance support. You can contact him by email frank@frankn.net or at his website.
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Technical Writer Discusses Dealing with the Audience and Their Short Attention Spans (Interview)
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Sep 21Stephen Calhoun works at Diebold, Incorporated as a Technical Writer and Online Training Developer. His job primarily consists of taking information and then incorporating it into computer based training and distributing it to their associates. He also does contracting and eLearning development personally on the side.
If you’d like to contact Stephen, feel free to look him up on LinkedIn or e-mail him directly at sjcmagic@ymail.com.
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Marquina M. Iliev is the Founder of Bandillero LLC. Bandillero LLC represents companies and brands in the social media space. The company has worked with marketing major fashion brands like Cole Haan, Henry Winston, and Henri Bendel. In addition, they also work with small businesses, individuals and non-profits.
Social Media marketing is primarily about engagement and finding unique ways to interact with your current and potential customers. They build quizzes, hold contests and create iPhone apps to further extend their clients’ brand(s). They go far beyond the static Facebook Update and bring a brand to life! Their goal is to educate customers about the company/brand, and also to let them interact and have fun with their applications. They combine social media with instructional learning practices to encourage interaction, increase customer satisfaction, and boost their clients’ ROI in the social media space. For more information, visit www.bandillero.com or email bandillero@gmail.com for specific case studies.
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eLearning Evangelist Predicts The Evolution of Instructor Led Training (Interview)
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Sep 07Brian Patrick works at ITT Educational Services, Inc. in the Learning and Development organization, providing technology-based learning solutions to both headquarters and to all campus-based employees. In this role, Brian is responsible for defining, identifying, and deploying the tools and methodologies used in producing learning solutions.
He can be reached via LinkedIn and you can find out more about him there.
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Manager Advises Trainers on the Best Learning Solutions (Interview)
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Aug 31Michelle Marko has over 12 years of experience in the online industry and 10 years of experience in online advertising. Currently, she is the Ad Operations Manager for ImageShack Corp. Her main role is to maximize revenue and to develop, document and share ad operation processes. Prior to ImageShack, she spent 8 years at Yahoo! in Ad Operations, Training, and Finance.
Our readers can contact her on LinkedIn.
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Inside Look at a Salesperson’s Teaching & Learning Process (Interview)
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Aug 24Ryan Nixon works as a Financial Representative with the Northwestern Mutual Financial Network. His role within the organization is to build a base of clients in his financial services practice.
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With over 12 years of experience as an Instructional Designer, creating instructor-led, Web-based, and blended learning solutions, Shelley Curto is currently transitioning from an employment position back to contract-based work. Her clients have included companies such as IBM, AT&T, Weyerhaeuser, Home Depot, and TBC Retail Group. Check out her profile at LinkedIn.
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Dr. David Glenz works at Johnson Controls in the Global Learning Development for the Building Efficiency division. Part of Dave’s responsibility is crafting learning and performance improvements for an audience that is both local and global. The department’s “design globally” and “customize locally” mentality is what has propelled his organization to become a nimble organization that rapidly responds.
In this interview Dave leaves you with some tips that can improve how you train. He can be reached via LinkedIn as well as on Masie’s Learning Town.
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Aaron Perkins advises multinationals on creating and cultivating learning organizations across cultures. Aaron has six years experience working for organizations in the business of learning including Skillsoft, Thomson Netg, Thunderbird, Global School of Management and Apollo Group Inc.
In this interview, Perkins discusses how his international experiences have impacted his view of team collaboration.
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Advice & Tidbits from Over 10+ Years of Experience (Interview)
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Jul 27Yaqina Raheem has used her expertise of instructor led training at the US Army of Corps of Engineers-Savannah District, St. Joseph’s/Candler Health System, the Federal Law Enforcement Training Center, the US Marine Corps-Parris Island, and the Gulfstream Aerospace Corporation. She led key initiatives that reduced medical errors by 33%.
After building over 10 years of training expertise, Yaqina is leaving the training world. With her departure, she leaves a bucket full of tidbits and advice for future and present trainers.
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Training Manager Discusses His New eLearning Project (Interview)
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Jul 20Edward Cam is currently the Manager of the Chamberlain Training Academy. He directs development, deployment, and delivery of training programs for The Chamberlain Group, Inc. serving employees and dealers.
In this interview he discusses his current project and the difficulties of retrieving feedback for training programs.
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Jon Lloyd is the senior Vice President of Client Services and Operations at Velocity MG (VMG). Jon wears many hat including: sales, partner programs and development, and business operations for the company as a whole – all while keeping the VMG trains running on time.
VMG provides structured training and enablement programs that help companies grow sales, improve services and partner performance, and increase customer adoption and satisfaction.
In this interview he discusses the importance of aligning stakeholders with a single vision.
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Training Coordinator Illustrates Ways Focus Groups Can Help (Interview)
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Jul 06Karen Deering has over 16 years of experience in the training and development industry as an instructional designer, professional trainer, group facilitator, and performance improvement consultant.
Organizations she has worked for include insurance, state government, healthcare, agriculture, and higher education. Her passion is to help people take new information and link that information with past experiences to help them reach their highest level of understanding.
She has a Master’s Degree in Technology, with a focus on training and development, and a Certificate in Workplace Improvement.
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Technology is Here to Stay: How Do You Deal With It? (Interview)
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Jun 29Every so often, we will feature interviews with clients and Learning & Development professionals from all over the world. In the spirit of social and collaborative learning, we want this blog to be a place where Learning & Development professionals can informally teach and learn from one another.
If you would like to suggest an interview candidate, perhaps a top-performing employee or a brilliant colleague, please don’t hesitate to contact Nemo Chu at nemochu@maestroelearning.com.
This interview features Matthew J Hamparian, the Training Process Manager in Nationwide Insurance’s Business Transformation Office. His day-to-day responsibilities center around business readiness in the IT space with his company’s contact centers.
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*NEW INTERVIEW* ON TRAINER TALKS: Everything You Need to Know to Become the Ultimate Trainer
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Jun 24Trainer Talks: the newest series to come to the Maestro Blog.
This one is for our readers who want real advice from real professional trainers. Trainer Talks contains information on how to keep your audience engaged, deal with trouble-making students, make your message memorable, and much more!
This series will be published across the most influential blogs in the eLearning world, so keep tuned in for the growing list of guest-posts.
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HR Assistant Defines the Prerequisites for Success (Interview)
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Jun 22Randy Aung is a Human Relations Assistant with Gibson Overseas, Inc., a leading manufacturer of dinnerware, flatware, and cookware sold to major retailers such as Walmart, Macy’s, and Target.
He provides administrative support to the HR Manager, Director, and Recruiter. He is primarily responsible for training coordination, benefits administration, and absence management, but he has recently been involved in facilitating focus group discussions to improve the organization.
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Aisoorya Vijayakumar’s passion for writing, combined with her love for English as a language, makes it easy for her to adapt to the role of a technical publications and eLearning professional without any difficulties. Her drive for creativity and innovation has ensured she is actively involved in the new-age documentation trends, borrowing the efficiency of web-based visual training resources to pool in with the stability of context sensitive user help documentation.
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The OSCARS of the eLearning industry are prepared to announce the winners of the Maestro eLearning Awards. We had a number of highly qualified candidates and it’s been tough to choose, but we have selected the “Maestros” of 2011 and want to recognize them for their hard work.
Read what their colleagues had to say about them and click on the titles to learn more about these eLearning gurus in their personal interviews.
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TRAINER TALKS: Everything You Need to Know to Become the Ultimate Trainer (New Series)
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May 25Trainer Talks: the newest series to come to the Maestro Blog.
This one is for our readers who want real advice from real professional trainers. Trainer Talks contains information on how to keep your audience engaged, deal with trouble-making students, make your message memorable, and much more!
This series will be published across the most influential blogs in the eLearning world, so keep tuned in for the growing list of guest-posts.
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Use Robert Mager’s Principles As a Guide to Training (Book Review)
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May 25Larry Smith is a Global Enablement Specialist for Hewlett Packard Software and Solutions. His primary role is to provide technical training and enablement support for a suite of Application Security solutions collectively known as “Application Security Center.”
As part of the HP Global Enablement organization, Larry is responsible for providing technical training and support to HP’s extensive network of internal pre-sales engineers, partners, technical support staff and professional services organizations worldwide.
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Veteran Trainer Explores the List of Pros and Cons of e-Learning (Interview)
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May 18Tara Furiani is an internationally experienced corporate training executive with over 12 years of comprehensive experiences with expertise in facilitation, trainer development, hospitality writing & reviewing, needs assessments, succession planning, blended learning, and instructional design. She’s an energetic champion of employee development and corporate communications; exceptionally savvy with LMS systems, e-learning, Internet and intranet communication platforms.
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Use This Trainer’s Tips To Create the Ultimate Webinar Experience (Interview)
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May 11Vicki Ziesemer graduated from UW-Milwaukee in 1984 with an education degree emphasizing computer-assisted instruction. She has more than 25 years experience in creating and delivering technical training. Her experience includes performance improvement, corporate training and training technology, eLearning, instructional design, and multimedia development. Vicki’s experience includes the insurance, manufacturing, and electronic financial transaction industries. She can be contacted at vicki.ziesemer@workwiseinc.com.
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Monster List of 99 Online Learning Resources; On Productivity—How to Nap (Roundup)
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May 10[What’s a “roundup”? Every so often, we highlight helpful articles from around the web into a roundup post.]
The Monster List of 99 Online Learning Resources
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Want the scoop on everything e-Learning? With these 99 blogs, you’re sure to find something compelling. -
Kathy Schroeder is the Training Manager at Godfrey & Kahn, S.C. She oversees all aspects of training and professional development for attorneys and staff. Her primary responsibilities include the design and implementation of technical training initiatives, as well as practice group specific programming. She oversees continuing legal education (CLE) activities for the firm. Kathy is also responsible for the implementation of the firm’s attorney 360° VOICES® Feedback program and serves as a feedback facilitator.
Kathy is a member of the International Society for Performance Improvement (ISPI), the Society for Human Resource Management (SHRM), and the local and national chapters of American Society for Training and Development (ASTD). Kathy is a member of the Professional Development Consortium (PDC), where she served on the planning committee for the 2009 Winter Conference. In addition, she is an Adjunct Instructor at Alverno College, Milwaukee, WI, in their Master of Education program facilitating courses in instructional design and organizational development.
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Directory of 2000+ Learning Tools; A Must-Watch TEDTalk on Education
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May 03[What’s a “roundup”? Every so often, we highlight helpful articles from around the web into a roundup post.]
Directory of 2000+ Free & Commercial Learning Tools
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Looking for a piece of software that can help you do something better, faster, or cheaper? You’ll probably find it in this bookmark-able directory. -
Fortune 500 Trainer Advises Us: Do This, But Avoid That. (Interview)
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Apr 27Sandy brings the highest degree of senior management level experience and expertise to our teams. During his 25+ year career with numerous high profile organizations, he has successfully held General Manager, President, Executive Producer, Marketing Director, and Sales Director positions.
He currently is VP Director of Experiential Training at Jack Morton and leads their worldwide training practice. Given his background and passion, he assures sound instructional architecture for all of our clients learning deliverables.
Sandy is able to do this given his knowledge of proven industry models and knowledge gained strategizing, designing and developing learning experiences for numerous Fortune 500’s worldwide. Some of his successful past engagements include solutions for clients like Abbott, Amgen, Coldwell Banker, Ericsson, HP, IBM, International Truck, IPG, Nokia, P&G, Pfizer, Samsung, Sears, TAP, Takeda and United Airlines.
His preferred project involvement style includes regular client and internal team dialogue ensuring that the instructional approach established fully leverages both the creative and experiential platforms. He believes that effective adult knowledge transfer happens best when the instructional architecture is directly mapped to the audience need and preferred learning style.
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Learning Success & “Cognitive Load”; 11 Ways to be Hyper-Focused
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Apr 26[What’s a “roundup”? Every so often, we highlight helpful articles from around the web into a roundup post.]
Why ‘Cognitive Load’ May Be the Secret to Real Learning
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Originally presented at Learning Solutions Conference, this article synthesizes some useful findings from cognitive neuroscience and makes them applicable to instructional design. Maybe we should rethink our “best practices” in light of these findings. -
Training Director Discovers eLearning As the Solution to Their Most Difficult Challenges (Interview)
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Apr 20Tammy Slayton, SPHR is the Human Resources and Education and Training Director for The Arc of Steuben. She has been with the agency 15 years and has been working in the HR field for 25+ years. She is a long time member of the local SHRM Chapter – HRATT (Human Resources Association of the Twin Tiers) and was Legislative Chairperson for over 5 years. She is also the Vice President of a statewide HR group known as HR-PRO. She is a member and former long-time chairperson for the Recruitment and Retention Committee for the Collaborative of the Finger Lakes.
She is the Chairperson for Steuben County’s Center for Dispute Settlement Advisory Council and is also a Certified Mediator. Tammy has spent many hours volunteering for: The American Cancer Society, United Way, Habitat for Humanity and the Salvation Army. She is currently attending Empire State College full-time to obtain her degree in Human Resource Management. She can be contacted at tammyslayton@gmail.com.
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300,000 Students Reveal eLearning Needs; 77 Ways to Learn Better (Roundup)
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Apr 19[What’s a “roundup”? Every so often, we highlight helpful articles from around the web into a roundup post.]
New Survey: 300,000 Students Finally Reveal their eLearning Needs
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Newly-released results from a survey of 300,000 students—read: tomorrow’s workforce—reveal some startling insights into what they really want in eLearning. Time to start positioning our learning initiatives for this kind of future. -
Instructor Reveals Awkward Moments and Tricks for Overcoming Them (Interview)
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Apr 13Steve Singkofer, an IT Training Specialist at the University of Arizona in Tucson, is currently working with four other trainers on the Mosaic Project, training much of the University staff on five new enterprise-level software packages. Prior to his stint at UA, he worked for several years as a trainer and implementer for a healthcare software provider, traveling around the country providing valuable training to hospital staff. He can be contacted at stevenjs@email.arizona.edu.
Steve first became a trainer – and first discovered his love for training – in 1991 while in the US Navy. The first workshop he taught was a disaster, and he almost passed out when he became extremely nervous and started hyperventilating.
Things have gotten much better since then.
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How to be an eLearning Winner; List of Instructional Design Models (Roundup)
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Apr 12[What’s a “roundup”? Every so often, we highlight helpful articles from around the web into a roundup post.]
5 Ways to Prepare & Be an E-Learning Winner
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Originally presented at Learning Solutions Conference, an eLearning veteran outlines some helpful steps for supercharging your eLearning career. -
Keeping Employees and Retaining Knowledge: Hans Hirschi of Yaree on Employee Turnover (Interview)
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Apr 06Hans Hirschi is the co-founder and president of Yaree. He uses over 20 years of experience gathered within the training & development arena around the world to lead his company and to help customers optimize their human capital. His partners work with him to resolve questions about social responsibility and employer branding. More biographical information about Mr. Hirschi can be found at his website or LinkedIn site. He can be contacted by email at hans.hirschi@yaree.se
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Procrastination Now Demystified; 100+ PowerPoint Tutorials
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Apr 05[What’s a “roundup”? Every so often, we highlight helpful articles from around the web into a roundup post.]
Procrastination Now Demystified in 10 Points
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Imagine a switch that you can flip for instant productivity. Maybe it’s only a few steps away. This article from Psychology Today offers ten things you need to know about procrastination. By understanding your foe, you’ll be much closer to defeating it. -
Coca-Cola Instructional Designer Envisions 21st Century Training (Interview)
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Mar 30Jonathan Keith is the instructional designer and eLearning developer for Coca-Cola Enterprises. He works with internal business partners to analyze training needs, design and develop training solutions, and evaluate employee performance to support business development. You can contact him through LinkedIn.
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Rethinking Learning Styles; The Purpose of Learning (Roundup)
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Mar 29[What’s a “roundup”? Every so often, we highlight helpful articles from around the web into a roundup post.]
Rethinking Learning Styles: Are They Really Worth Our Time?
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Thought-provoking piece—according to this writer, the latest in cognitive research suggests that we need to rethink…almost everything. Links to original research available. -
“Most of what I really need to know about how to live and what to do and how to be I learned in kindergarten. Wisdom was not at the top of the graduate school mountain, but there in the sandpile at Sunday school. These are the things I learned:
Share everything.
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Play fair.
Don’t hit people.
Put things back where you found them.
Clean up your own mess.
Don’t take things that aren’t yours.
Say you’re sorry when you hurt somebody.
Wash your hands before you eat.
Flush.
Warm cookies and cold milk are good for you.
Live a balanced life—learn some and think some and draw and paint and sing and dance and play and work every day some. . . .
Be aware of wonder.” -
Key 2011 Training Trends, Fast PowerPoint Mastery (Roundup)
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Mar 23[What’s a “roundup”? Every so often, we highlight helpful articles from around the web into a roundup post.]
Learning Technology Trends to Watch in 2011
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If you like being a tech wizard, then this must-read article will be your crystal ball. Familiarize yourself with these ten trends and guarantee an approving audience at your next “Innovative Trainers” meet-up. -
We were lucky to land an interview with Philip Tobias, a versatile technical and marketing communications professional. Through his business, Philip Tobias Enterprises, he provides a broad range of services to clients in many industries. Based in Boulder, Colorado, Tobias has served clients worldwide. His services include technical writing, training, marketing communications, graphic arts, multimedia, and websites.
Prior to starting his own business, Tobias edited training tutorials for Quark, a worldwide leader in publishing software. Following that, he led the team responsible for developing an award-winning series of computer based training programs for Eclipse, an enterprise application developer.
While at Eclipse, Tobias cofounded the Denver Metro E-Learning Developers (DMELD) group. It began as an Authorware developers group, but now includes members working in all aspects of training. Tobias continues to serve as DMELD’s E-Mail List Moderator and Sponsorship Coordinator.
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Business Case for eLearning; Beat Procrastination (Roundup)
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Mar 15[What’s a “roundup”? Every so often, we highlight helpful articles from around the web into a roundup post.]
13 Reasons to Use Technology for Teaching
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Maybe you know that technology can really enhance your training. But when you suggest the idea to your team, you can’t seem to articulate the reasons why. No worries, somebody else has already articulated 13 reasons for you—simply leverage these reasons to build a business case around training technology. -
Tiffany Rapplean is a senior learning consultant who has worked with a variety of clients including Time Warner, Newmont Mining, Lucent, GE and ING. She is currently working with Ernst & Young developing simulation-based learning as well as more traditional web-based learning and ILT modules. In addition, she serves on the advisory council for Meeting Sciences, Inc., a company that is doing some exciting work with software and processes designed to help companies and individuals plan, conduct, and follow through on much more effective meetings. One of her passions is online communities and she has discovered that her skills she developed as a forum moderator and guild leader translate remarkably well not only to learning, but also to business in general. Tiffany can be reached via LinkedIn and you can find out more about her experiences there.
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We are Maestro. Maestro eLearning to be precise. Individually, we are musicians, craftsmen, pirates, caregivers, poets, dreamers, parents and children at heart. But seekers one and all. Collectively, we are teachers, problem solvers, helping hands, sympathetic ears, challengers with honest feedback. Veterans of the long haul and survivors of the wee hours. Empathy.
We are members of your team. Your assistants, advisers, colleagues, companions and friends. We are birthdays remembered and milestones recognized. Challenges understood. Priorities acknowledged. Deadlines and budgets respected. We are proximity, appreciation and kinship. We are genuine. We are true to ourselves so we may be true to you.
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