Blog posts by topic: employee-engagement

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  1. There is no reason to be afraid of the giants I work with daily. But sometimes the sheer size of their collective spirit and talent is downright scary. Every day it amazes me, humbles me and makes me profoundly proud.

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  2. There are many avenues for extending the experience beyond the device. From traditional venues like brick-and-mortar stores, to the virtual world of Twitter, there are a multitude of ways to deliver compelling experiences to users. Right now, extending the experience beyond the device is a good way to differentiate from the competition. As users continue to evolve, however, they will come to expect experiences to continue beyond the device. The companies that can realize this and deliver will succeed. Why not be on the cutting edge of that movement?

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  3. While discussing the best practices of great training, it’s also helpful to consider a few areas of which we should steer clear in our training adventures. Today I give you the Low-Five: Things to avoid in your organization’s training and development:
    1. Doing the same things over and over again gets you nowhere.
    2. Strategy and instructional design are not secondary to content.
    3. Bad relationships only get worse over time. If it’s not working out, its okay to cut ties with your LMS.
    4. Great ideas need fertilizer, not temporary champions.
    5. You didn’t become a trainer without a little bit of training yourself.

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  4. Here are five things that every learner-focused trainer should know and do. These are big; and while some of them may seem like no-brainers, some are simply not being practiced in many organizations.
    1. Base your content design approach almost completely, if not 100% on your learner.
    2. For a memorable learning experience, engage the senses.
    3. New platforms require new strategy. Ex: Mobile
    4. If your training is focused on the learner, shouldn’t the learner have a say in the training?
    5. If your learner is talking, it’s best to listen.

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